Navigation: Tools>>Payment History
To view all payment history within your Flybook account,
1. Click on your Tools icon and click on Payment History
2. Select the Start and End date you want to view and click Apply. You can also choose to Include Failed Records by clicking the checkbox below the date picker. Failed payment or refund attempts will show up in red instead of green.
Then you can see a list of all payments taken within that date range. You'll see a transaction ID, a description (if available), the payer name, the payment type (ex. credit, cash, check, agent, other, etc), the payment amount, payment date and time, details associated with the payment (ex: reservation name and number, client info, error message if it was a failed attempt) and any notes associated with that payment attempt. 
3. From the drop-down arrow on the right of the payment, you can print the receipt, send the receipt (via email), void, refund or delete the transaction. It's very important to note that refunds made here will not be associated with the reservation it was made on meaning that when you look at the reservation, it won't look like a refund was done so if the refund is for a reservation, it's best to refund the payment within the reservation.
You cannot delete credit card payments, you'll need to refund or void those. 