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Reservation | Event Linking

The Link & Print tab within reservations is now the Event Linking tab. On the new and improved Event Linking tab you can do everything that you could previously do on the Link & Print tab and so much more! On the new Event Linking tab, you can assign tickets, passes, and activities to clients and the linking of clients to these events will also update what clients are associated with certain events in your reports. You can also the Event Linking tab to print tickets and wristbands just like you previously used the Link & Print tab. 

So what specifically has changed? 

Visual Changes

  • The name of the tab was previously called Link & Print and now it's called Event Linking 
  • Clients are now listed on the left and events are listed on the right (previously it was the other way around but you provided feedback that having clients on the left would be more intuitive) 
    Reservations - Dashboard - Google Chrome 2024-05-30 at 8.37.44 AM.png

Filtering & Sorting Updates

  • Client filter options now include: clients who have events assigned to them vs clients who don't, clients 18+ or under 18, clients on the reservation who are marked as participating vs not participating (ex: a parent who signs a waiver for their child and not themselves would be considered a non participating client) and clients who have signed waivers vs who haven't signed waivers. These filters are sticker per user so if you only ever want to see clients who have waivers signed, for example, you can select that filter option and that filter will stay applied as you go between reservations and from one day to the next unless you change the filter. 
    Reservation - Event Linking - Google Chrome 2024-05-30 at 8.42.46 AM.png
  • Client sorting options now include: alphabetical sorting by first name, alphabetical sorting by last name, sorting by age, sorting by assignment status, or sorting by participating status. 
    Reservations - Dashboard - Google Chrome 2024-05-30 at 8.45.57 AM.png
  • Event filter options include: by event configuration name, by pricing rule name and by start time. 
    Reservations - Dashboard - Google Chrome 2024-05-30 at 8.48.30 AM.png
  • Event sorting options include: by event configuration name and by start time
    Reservation - Event Linking - Google Chrome 2024-05-30 at 8.49.54 AM.png

Assigning Features 

  • There are now three different ways that you can assign events to clients:
    • Click and drag
      GIF Recording 2024-05-30 at 8.53.05 AM.gif
    • Click client and then click events 
      GIF Recording 2024-05-30 at 8.55.37 AM.gif
    • Auto Assign
      *Note: pricing rules are text fields so even if you have a pricing rule that's called "Youth (10-15)" the system doesn't actually know that only someone whose waiver indicates that they are between 10 and 15 years old should be assigned to that pricing rule so if you need to have specific pricing rules assigned to specific clients, we don't advise using auto assign. 
      GIF Recording 2024-05-30 at 8.59.40 AM.gif
  • There are two different ways to unassign events from clients:
    • Unassign All
      *Note: if you have a client filter applied when you select Unassign All, it'll only assign from clients displayed with your filter settings so if you have your clients filtered to only show clients who are 18+ and then click Unassign All, any events assigned to clients under 18 would remain assigned to those clients. 
      GIF Recording 2024-05-30 at 9.04.06 AM.gif
    • Click and drag individual events 
      GIF Recording 2024-05-30 at 9.07.00 AM.gif
  • Option to Limit One Event Type Assigned per Client
    • You can toggle this feature on and off if you want to prevent the same event at the same start time from being assigned to a client more than once. 
      Without filter vs with filter: 
      GIF Recording 2024-05-30 at 9.11.13 AM.gif

Reporting Changes 

  • Previously, linking events to clients didn't update what clients showed up on reports. Now, if you do use this tab and link events to clients, only those clients will show up on the Activity PDF report, the Daily Activity report, and the Client Participation report. If you don't link any events to clients on this tab, reporting for those events will remain unchanged and will show all clients on the reservation just as it did before. 

What Hasn't Changed?

  • The ability to print tickets or wristbands hasn't changed. You can still print tickets and wristbands in bulk for the reservation, or by client. 
    Printing for the reservation: 
    Reservations - Dashboard - Google Chrome 2024-05-30 at 9.18.22 AM.png
    Printing by client: 
    Reservation - Event Linking - Google Chrome 2024-05-30 at 9.18.55 AM.png
  • Tickets can also still be printed from the Tickets tab of the reservation 
  • Ticket printing is still just for accounts using the Tickets feature while wristband printing is available to accounts using tickets, passes or activities 
  • Additional client information (ex: email, phone, date of birth, and waiver name) can be seen by clicking the info icon next to a client name
    Screen Shot 2024-05-30 at 9.21.23 AM.png

Overview Video

We're very excited about these updates and we hope you are too! Please reach out to advisors@theflybook.com if you have any questions!

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