The new contactless payments feature from Flybook not only enables social distancing, but it is also helping your destination to become even more family-friendly, and more profitable than you already are. And, you will see an increase in the number of upsells your guests purchase onsite. You can read more about the benefits of the contactless payment feature by clicking HERE. This feature is included as an option for those using Flybook pay, our internal processing option set up through WorldPay on the backend.
Below we'll walk you through setting up contactless payment for a customer and how you take payment using contactless payments.
Setting up the contactless payment option:
- Start with a reservation open and click the Clients tab
- From the Clients tab, select the pencil icon next to the client's name that you wish to add a contactless payment option for.
- Now select the Contactless tab.
- Here's a video showing you how to add the card for contactless payments:
- Now navigate to the Wristbands tab.
- Drag and drop the client from the list of clients on the left to the box that says "New Wristband".
If you'd like you can name the wristbands, you can also do so, and then click Save. - Now the wristband should show up under Existing Wristbands.
Click the Printer Icon to print the wristband.
For more information about printing wristbands, see our article about Flybook Cloud Printing. - Note: You can also a Contactless Payment option to a wristband after it's already been printed. You can also set the same Client Record/Contactless Payment record up on multiple wristbands so that multiple wristbands pull from the same card on file.
Using a wristband as a contactless payment option:
Once you've added an item to their cart (either within a reservation or through the POS), proceed to the take payment screen and then scan the QR code. You can scan the QR code on their wristband anywhere on the property either using a standard 2D barcode scanner (one that reads QR codes) or the scanner built into the Flybook Mobile Android App. The payment method should switch from the default of Credit Card to Contactless Payment. Then submit the payment and the purchase amount will be charged to the card and then deducted from the max allowance for that wristband.